Mediation is a way of resolving disputes. The role of a mediator is to use various techniques to help the parties in dispute to find out possible ways to solve conflicts and reach an agreement on the disputed matter through a win-win settlement. It is also useful in daily life to break the predicament of interpersonal relationships and maintain effective communication. The course provides a brief account of the elementary skills on mediation, including its basic principles, procedures, techniques and applications.
40 total contact hours;
Face-to-face lectures with discussion, role play and case study;
The medium of instruction of the programme is Cantonese (supplemented by English). Study materials will mainly be in English.
Settlement agreement drafting assessment (25%); and
End-of-course assessment (75%).
Certificate of Attainment will be issued to students who have attended 80% or above of the classes and passed each of the course assessment.
Certificate will be issued to students with the attendance rate of 100% and passed each of the course assessment. With this Certificate, students can apply directly with the Hong Kong Mediation Accreditation Association Limited ("HKMAAL") for attempting accreditation. Successful accreditation will lead to qualification of "General Accredited Mediator" and listed on the panel of the HKMAAL. For further details on the accreditation requirements and fees, please refer to HKMAAL's website http://www.hkmaal.org.hk/en/HowToBecomeAMediator_G.php. (Remarks: For those who are seeking to be an accredited mediator of the HKMAAL must have at least 3 years full-time working experience.)
Overview of conflicts, mediation and ADR approaches
Definition, trend and prospects of mediation
Communication skills and questioning skills
The application of body language
Facilitation skills and active listening
Empowerment & negotiation skills
Handling impasses, Closing the last gap
Basic concept of agreement
Rules of mediation and Mediation Ordinance
Code of ethics for mediators
Holders of Bachelor's degree or sub-degree (or equivalent/above qualification) in any discipline.
LIFE (Prince Edward) Learning Centre
189 Prince Edward Road West, Kowloon, Hong Kong (Hong Kong Weaving Mills Association)
9:15a.m - 6:45p.m (Saturday, including 1 hour lunch break)
3 June 2017 (Saturday)
10 June 2017 (Saturday)
17 June 2017 (Saturday)
24 June 2017 (Saturday)
8 July 2017 (Saturday)
* No class is scheduled for 1 July 2017 (HKSAR Establishment Day)