*Higher Diploma in Hospitality (Hotel Operations)

Key Features

  • Equipping students with professional knowledge and practical skills in hotel operations

  • Offering a minimum of 300-hour summer internship at hotels and hospitality-related organizations

  • Developing industrial connections through company visits and talks by hospitality professionals

Programme Objectives

  • Provides specialised study in hotel operations and related disciplines

  • Improves students’ communication, interpersonal and customer service skills

  • Develops attitudes and values as well as acquires knowledge and skills vital for work in the hospitality industry

Programme Learning Outcomes

Upon completion, students will be able to:​
  • demonstrate analytical and problem solving skills required in the hotel industry so as to enhance their employability;
  • develop independent thinking and learning skills which enable them to further their studies;
  • ​improve their overall communication, interpersonal and customer service skills; and
  • develop a sense of responsibility, professional attitude and ethics, and the value of interpersonal relationship.

Curriculum

General Education (24 Credits)

  • General English

  • English for Oral Academic Communication

  • English for Hospitality

  • Chinese Language (Putonghua) for Communication I

  • Chinese Language (Putonghua) for Communication II

  • Introduction to Information Literacy

  • Free Elective (Details​)

  • Free Elective (Details​)

 

Programme Specific Courses (36 Credits)

  • Introduction to Tourism Industry

  • Geography for Travel and Tourism

  • Introduction to Hotel Operations

  • Housekeeping Management

  • Managing Service in Food and Beverage Operations

  • Customer Service Skills and Management

  • Marketing for Tourism and Hospitality

  • Managing Front Office Operations

  • International Cultural Issues

  • Customer Relationship Management

  • Banquet Planning

  • Internship Training (Tourism and Hospitality)*


*Subject to approval

「2+1」Articulation Pathway

Earn a UK Degree in 3 years
 
Students who are admitted to Business or Tourism related programmes offered by CCLU/LIFE will be given a “conditional offer” from the University of Stirling. Upon graduation#, students can articulate to the 1-year Top-up Degree programmes offered by University of Stirling in collaboration with LIFE, including  
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University of Stirling
  • One of world's top 400 universities (The Times Higher Education World University Rankings 2016)
  • 2nd in Scotland and 4th in the UK (The Times Higher Education 150 Under 50, 2016)
  • 384th in the World (QS World University Ranking 2015/16)
For details regarding University of Stirling, please click here.

#Students are required to meet the corresponding admission requirements. LIFE reserves the right in making the final decision to admit students to the top-up degree programmes offered by LIFE in collaboration with the University of Stirling.

The top-up degree programmes are exempted courses governed by the Non-local Higher and Professional Education (Regulation) Ordinance, Government of HKSAR. It is a matter of discretion for individual employers torecognize any qualification to which this course may lead.

Articulation Prospects

Graduates of this programme are eligible to apply for admission to the full-time top-up degree programmes offered at the Lingnan University campus by LIFE in collaboration with overseas universities:

*This is an exempted course governed by the Non-local Higher and Professional Education (Regulation) Ordinance, Government of Hong Kong Special Administrative Region. It is a matter of discretion for individual employers to recognise any qualification to which this course may lead. ​


The College has established an articulation agreement with the following Mainland and overseas universities for our graduates to articulate to the following degree programmes:

  • Bachelor of Arts (Hons) in International Business Communications (Top-up), London School of Business and Management

  • Tourism Management, Tourism College, Huaqiao University


Some recent graduates of this programme were admitted to the following Bachelor’s Degree programmes:

  • Bachelor of Arts (Hons) Tourism Management, Edinburgh Napier University in collaboration with School of Continuing and Professional Education

  • Bachelor of Business Administration in Hotel and Tourism Management, The Chinese University of Hong Kong

  • Bachelor of Science (Hons) in Hotel Management, The Hong Kong Polytechnic University

Programme Partner

     

     Hyatt Regency Hong Kong, Sha Tin
 

Internship Partner

  • Hong Kong Hotel Association
  • Hong Kong Disneyland Hotel
  • Gold Coast Hotel
  • Intercontiental Grand Stanford

Career Prospects

  • Airlines

  • Banquet Sales

  • Catering Services

  • Concierge

  • Customer Services

  • Event Planning

  • Hotels and Resorts

  • Travel Agencies

  • Visitor Information Centres

Remarks

  • The programme offers an option of a minimum of 300-hour summer internship at hotels and hospitality-related organizations.

Teaching and Learning Support

Career Talk by Hyatt Regency Hong Kong, Sha Tin

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A career talk by Hyatt Regency Hong Kong, Sha Tin was arranged.

參觀香港沙田凱悅酒店


同學參觀香港沙田凱悅酒店。

專業人士的分享有助同學掌握酒店的日常運作及管理。

款待業學生暑期實習賺經驗

 

嶺大高級文憑生 迪士尼實習增自信

嶺南「2+1」升學階梯 3年取英國大學學位

 

嶺南大學持續進修學院 University of Stirling合辦 體驗英式學習 一年制銜接學士課程

Scholarship

The following scholarships were available for students with outstanding performance in academic studies, great achievement in extra-curricular activities and/or valuable contribution to the College/University/Community:

  • Lingnan Business Faculty Members Scholarship
  • Lingnan Club Scholarship
  • Lingnan Education Organization Scholarship
  • Lingnan University Alumni Association (Hong Kong) Scholarship

Graduate Sharing

許坤堯

許坤堯

  • 2016年款待業(酒店實務)高級文憑課程畢業生
  • 升讀香港理工大學專業進修學院款待業管理(榮譽)文學士課程一年級
當初我的文憑試成績未如人意,眼見LIFE課程靈活、彈性大,便選讀心儀科目。嶺南的老師很照顧學生,樂意解答我們在功課上的疑難,陪伴我們完成習作,指導我們準備考試。
韓文妮

韓文妮

  • 2016年款待業(酒店實務)高級文憑課程畢業生
  • 升讀香港理工大學專業進修學院款待業管理(榮譽)文學士課程一年級
過去兩年就讀LIFE的款待業(酒店實務)高級文憑課程,學到很多關於酒店運作的知識,又曾參觀酒店,課程理論與實踐並重,令我對酒店行業產生濃厚興趣,在此非常感謝LIFE老師的教導。老師也鼓勵我努力進修,我順利升讀學士課程,並有意在畢業後在酒店工作。