• Overview of concepts, trend and prospects of mediation
• Mediation processes I: mediation procedures, mediator’s opening statement
• Mediation processes II: joint session, separate session, agenda setting
• Mediation skills: communication skills and questioning skills,
• Mediation skills: active listening, facilitation skills, reframing skills, negotiation skills
• Mediation skills: application of body language, empowerment, handling impasses, closing the last gap
• Basic concept of contract and settlement agreement
• Rules of mediation and Mediation Ordinance
• Code of ethics for mediators
• Role-plays

• The course is recognized under the Qualifications Framework (QF level 3)，QR Registration No.:21/000031/L3
• Certificate of the Attainment will be issued by Lingnan Institute of Further Education to those students who have attended 80% or above of the class and passed each of the course assessment*.
• Certificate will be issued by HKMC to those students who have attended 100% and passed each of the course assessment*. With this Certificate, students can apply directly with the Hong Kong Mediation Accreditation Association Limited ("HKMAAL") for attempting accreditation. Successful accreditation will lead to qualification of "General Accredited Mediator" and listed on the panel of the HKMAAL and HKMC. For further details on the accreditation requirements and fees, please refer to HKMAAL's website http://www.hkmaal.org.hk/en/HowToBecomeAMediator_G.php.  (Remarks: For those who are seeking to be an accredited mediator of the HKMAAL must have at least 3 years full-time working experience.).
• The CPD points application of the Law Society of Hong Kong has been approved.  The eligible participant will be awarded 48 CPD points after completing the course.
   

​* Settlement agreement drafting assessment (25%); and​ End-of-course assessment (75%)

Applicants are required to post the below listed documents within three days upon submission of online application form. Please post to Lingnan Institute of Further Education (Address: Room 301, 3/F,  Lau Chung Him Building, Lingnan University, Tuen Mun, N.T.), specifying “Lifelong Learning Programme Course Application - Certificate in General Mediator Training”.

(1) Two separate cheques for Application Fee and Tuition Fee
(Please make crossed cheque or bank draft payable to “Lingnan University”. Post-dated cheque is not acceptable. Please write down the applicant’s name, HKID card no. and name of programme on the back of the cheque.)

or Credit Card Payment Authorisation Form (completed and emailed to llpd@ln.edu.hk)
(2) Copies of academic transcripts 
(3) Original copy of Continuing Education Fund (CEF) "Statement of Consent Form"(if applicable)

Attention:
Applications will be processed only upon receipt of the completed application form, copies of supporting documents  and crossed cheques of application fee and tuition fee. If the cheque is rejected by bank, the applicant concerned will be required to settle the tuition fee within three working days upon receipt of notification from the Institute. Failure to do so will result in cancellation of enrollment or suspension from taking subsequent classes.Unless otherwise notified, applicants are expected to be present for class at the time and place indicated in LIFE website or the leaflet. In the event of any inconsistency between the online version and the leaflet version, the online version shall prevail.

Application Fee
HK$200

Course Fee : HK$15,000 per programme

(1)  支票
以劃線支票付款，抬頭請註明「嶺南大學」。恕不接受期票，支票背面請寫上：
1.) 課程名稱 2.) 申請人姓名 3.) 聯絡電話號碼

(2) VISA / Mastercard
申請人可填寫信用咭自動轉帳授權書，填妥後可電郵到 LLPD@LN.edu.hk。學院課程職員或會於稍後時間透過電郵聯絡申請人處理有關簽帳事宜。

注意事項：
1.申請將於報名表格、所有有關資料副本、報名費及學費支票完整收妥後才獲處理。
2.除因課程額滿或被取消外，一經取錄，所有已繳之學費恕不退還，學費及學額亦不得轉讓予他人。
3.如支票未能兌現，或信用卡未能成功轉帳，申請者須於收到學院職員通知當日起的三個工作天內或截止報名日期前（以較早者為準）繳付學費，逾期繳費將不獲保留學額或被取消報名資格。
4.申請人須確保戶口有足夠結餘，學院於課程確認開班後才會將支票入帳或支取信用卡款項，對所有因無法入帳之損失學院概不負責。
5.學院將以電郵通知閣下有關開課安排，並會在收妥費用後，發出正式收據予申請人。除特別通知外，申請人須依照學院網頁或課程單張上之指定時間、日期和地點上課。如網上版本與課程單張版本有任何不符之處，應以網上版本為準。
6.如獲學院批准退還款項。有關退款約需時八至十星期。如有查詢，請致電26167255與持續進修課程職員聯絡。
7.嶺南大學持續進修學院保留以上課程開辦之最終決定權。

This course has been included in the list of reimbursable courses under the Continuing Education Fund.
This course is recognised under the Qualifications Framework (QF Level 3).

Eligibility of Application for Continuing Education Fund (CEF) Reimbursement

If applicant would like to apply for the Continuing Education Fund (CEF) Reimbursement (if applicable), please download the CEF "Statement of Consent Form” on the Institute website and submit the completed "Statement of Consent Form" with the abovementioned documents and cheques when applying the programme. The application would only be processed upon the submission of the signed original copy of the Continuing Education Fund (CEF) "Statement of Consent Form" to the Institute before the course commencement.
 
Upon successful completion of the CEF course*, to apply for reimbursement, the applicant is required to submit the completed CEF Application Form to the Office of the Continuing Education Fund (OCEF) with the required documents within one year upon successful completion of a CEF Course. Please follow the notice and instruction from the Institute email or to refer to the Institute CEF webpage (please see the link below) when completing the CEF application form. Enclose the required items with the completed CEF Application Form in an A4 size envelope and submit the envelope to Lingnan Institute of Further Education (Room 301, Lau Ching Him Building, Lingnan University) in person or by post. The Institute will return the institution certified CEF Application Form to the applicant within 20 working days by post.  Failure to provide the required document(s) or complete information may result in delayed application.
 
*“Successful completion of a CEF course” means that the applicant must have attended no less than 70% of the contactable hours of the course or such higher attendance requirement as prescribed for the course (whichever is higher), and attained an overall mark of either 50% or such higher percentage of assessment(s) as prescribed for the course (whichever is higher)
 
For more detailed information for Continuing Education Fund (CEF) Reimbursement, please refer to: "Continued Education Fund (CEF)" in our website.