*Higher Diploma in Hospitality (Hotel Operations)

Key Features

  • Equipping students with professional knowledge and practical skills in hotel operations
  • Offering a minimum of 400-hour summer internship at hotels and hospitality-related organizations
  • Developing industrial connections through company visits and seminars by hospitality professionals

Programme Objectives

  • Provides specialised study in hotel operations and related disciplines
  • Improves students’ communication, interpersonal and customer service skills
  • Develops attitudes and values as well as acquires knowledge and skills vital for work in the hospitality industry

Programme Learning Outcomes

Upon completion, students will be able to:​
  • demonstrate analytical and problem solving skills required in the hotel industry;
  • demonstrate a sense of responsibility, professional attitude and ethics with reference to the industry standard;
  • ​apply relevant theories and skills to solve the operational issues and customer services problems at workplace;
  • demonstrate proficiency in oral and written language competence in both English and Chinese for future studies or work; and
  • apply problem-solving, IT and critical thinking skills for handling further studies or career pursuit.


General Education (24 Credits)
  • Chinese Language for Communication I
  • Chinese Language for Communication II
  • General English
  • English for Academic Purposes I
  • English for Hospitality
  • Business Communication
  • Introduction to Information Literacy
  • Free Elective (Details​)
  • Free Elective (Details​)
Programme Specific Courses (36 Credits)
  •  Introduction to Tourism Industry
  • Geography for Travel and Tourism
  • Introduction to Hotel Operations
  • Housekeeping Management
  • Hospitality Facilities Management
  • Managing Service in Food and Beverage Operations
  • Customer Service Skills and Management
  • Marketing for Tourism and Hospitality
  • Managing Front Office Operations
  • International Cultural Issues
  • Human Resources for Hospitality and Tourism Industries 
  • Banquet Planning
  • Internship Training
 Apart from Chinese courses and courses which require students to have working knowledge of Chinese, all courses are normally taught in English.

Articulation Prospects

The College has established an articulation agreement with the following Mainland and overseas universities for our graduates to articulate to the following degree programmes:
  • Tourism Management, Tourism College, Huaqiao University

Some recent graduates of this programme were admitted to the following Bachelor’s Degree programmes:
  • Bachelor of Arts (Hons) Tourism Management, Edinburgh Napier University in collaboration with School of Continuing and Professional Education
  • Bachelor of Business Administration in Hotel and Tourism Management, The Chinese University of Hong Kong
  • Bachelor of Science (Hons) in Hotel Management, The Hong Kong Polytechnic University

Programme Partner

Hyatt Regency Hong Kong, Sha Tin

Internship Partner

  • Hong Kong Hotel Association
  • Hong Kong Disneyland Hotel

Career Prospects

Graduate can work in various positions, i.e.
  • Front Office Agent 
  • Food and Beverage Officer
  • Housekeeping Officer
  • Concierge
  • Airport Lounge
  • Customer Services Excutive
  • Operation Officer at Club House
  • Banquet Sales


  • The programme offers a minimum 400-hour summer internship at hotels or service related organizations.

Teaching and Learning Support


Watch Video: Download

Internship Graduation Cocktail at Hyatt Regency Hong Kong, Sha Tin

A Graduation Cocktail for our Year 1 students of Higher Diploma in Hospitality (Hotel Operations) was held successfully on 31 August 2017 to celebrate the completion of their Internship Programme at Hyatt Regency Hong Kong, Sha Tin. 
Dr. Raymond Ng, Director of Lingnan Institute of Further Education, and Mr. Wilson Lee, General Manager of Hyatt Regency Hong Kong, Sha Tin, were invited to deliver the opening remarks.  They appreciated the efforts of our students in this Internship Programme and encouraged them to develop themselves so as to contribute to hospitality industry.
Mr. Wilson Lee presented the Certificate of Completion to each student.  All of the guests and students enjoyed the delicious buffet which was prepared by Mr. Hongman Cheung, the Executive Chef of Hyatt Regency Hong Kong, Sha Tin.

Career Talk by Hyatt Regency Hong Kong, Sha Tin

A career talk by Hyatt Regency Hong Kong, Sha Tin was arranged.




嶺大高級文憑生 迪士尼實習增自信



The following scholarships were available for students with outstanding performance in academic studies, great achievement in extra-curricular activities and/or valuable contribution to the College/University/Community:
  • Lingnan Business Faculty Members Scholarship
  • Lingnan Club Scholarship
  • Lingnan Education Organization Scholarship
  • Lingnan University Alumni Association (Hong Kong) Scholarship

Continued Education Fund (CEF)

本课程 / 本单元所属之主体课程(资歷名称)在资歷架构下获得认可(资历架构第[4]级)。


Graduate Sharing



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  • 2018年款待業(酒店實務)高級文憑課程畢業生
  • 升讀香港理工大學專業進修學院款待及旅遊業管理(榮譽)文學士組合課程一年級


  • 2017年款待業(酒店實務)高級文憑課程畢業生
  • 升讀嶺南大學持續進修學院與 University of Stirling合辦的管理學(榮譽)理學士一年級


  • 2016年款待業(酒店實務)高級文憑課程畢業生
  • 升讀香港理工大學專業進修學院款待業管理(榮譽)文學士課程一年級